Pay a bill, move to a new home, or manage your service. Choose what you need below.
Existing customers
Your water account
Existing customers: register using your water account number and the email held by your utility.
My water account
Account overview
Billing & payments
Billing history
Consumption
Water usage
Account services
Start, transfer, or stop service
Service changes are reviewed by your utility before they are scheduled.
Start or transfer water service online
Fields marked required must be completed before submission.
Billing & payments
Pay now
Choose an available payment method.
Payment methods are not available. Contact your utility.
Request Business Access
Tell OFORI who you are and what you want to evaluate. Approved utilities and firms
receive a setup call, tenant workspace, and admin invite.
Need help?
Message customer service
Contact your utility about your account or service.
Enterprise Trust Center
Security, privacy, terms, and pilot documentation
Security Summary
OFORI is built for controlled utility access, tenant-separated workspaces, role-based permissions,
auditability, and secure operational data handling.
Business access is reviewed before a production workspace is activated.
Authorized administrators manage staff invitations, user status, and role assignments.
Security controls are designed to protect utility records across users, reports, and workflows.
Security contact: support@oforiwater.com
Privacy Summary
OFORI uses customer-provided operational data only to deliver platform services, support utility
workflows, and prepare authorized reports.
Utility data is handled for approved business, operational, support, and reporting purposes.
Access is limited to authorized users and approved support processes.
OFORI does not sell utility operational data.
Terms Summary
OFORI is intended for authorized utility operations, planning, analytics, and reporting.
Platform outputs support decision-making but do not replace licensed engineering judgment,
regulatory counsel, or final utility approvals.
Users must only upload data they are authorized to use.
Users are responsible for protecting account access and following organization policies.
Approved pilots define scope, data handling, support, reporting, and review expectations.
Documentation and Pilot Package
OFORI documentation supports product evaluation, pilot planning, user training, standards alignment,
funding discussions, and executive review.
Best first pilot: import customer, meter, production, NRW, LCRR, and asset records, then generate reports.
Standards alignment summarizes water loss, LCRR, asset management, and governance fit.
Pilot materials support funding, technical review, and implementation planning conversations.
Training references explain workflows, KPIs, reporting outputs, and user responsibilities.